Employee Mental Absence Diagnosing and Analysis of Digital Mental Health Platforms (Case study: Iran Tobacco Company)

Document Type : Original Article

Authors

1 PhD student in Public Management, Human Resources, Qeshm Branch, Islamic Azad University, Qeshm, Iran

2 Associate Professor, Department of Management, Bandar Abbas Branch, Islamic Azad University , Bandar Abbas, Iran

3 Associate Professor of Management, Qeshm Branch, Islamic Azad University, Qeshm, Iran.

4 Associate Professor, Department of Psychology, Bandar Abbas Branch, Islamic Azad University , Bandar Abbas, Iran

Abstract

Purpose: The purpose of this study is to investigate the diagnosis of employees' mental absence and to provide a suitable model for the Iranian Tobacco Company.
Method: This research was conducted with a qualitative-inductive approach and the method of Strauss-Corbin's grounded theory. The research tool (data collection) is a semi-structured interview that analyzes the data obtained from interviews with 10 qualified elites and experts of the Iranian Tobacco Company in three stages of open, axial, and selective coding in ATLAS TI software using the grounded theory method.
Findings: 13 general categories in the form of a paradigm model in which these factors include causal conditions (individual factors; factors of group behavior; organizational factors; environmental factors), axial phenomenon (diagnosis of the mental absence of employees), contextual conditions (environmental and physical context), intervening conditions (individual factors ), and strategies (organizational strategy; job-related strategy; career development strategy), and consequences (individual outcomes; effectiveness; group outcomes) were identified.
Conclusion: In a business environment with digital disruption from competitors and customers who have more choices through the availability of digital applications and information, it is important to ensure that organizations can quickly understand and adapt to new information. The need for mindfulness and control of mental absence is a prerequisite for digital transformation.

Keywords

References

  1. Bakhshi, E., Naderi, M, Moradi, A. (2020). The relationship between mental workload and job stress in health system employees. Armaghan Danesh, Scientific Research Journal of Yasouj University of Medical Sciences.3. [in Persian]
  2. Glaser, B. G., & Strauss, A. L. (1965). Awareness of Dying. Id. The Discovery of GroundedTheory: The Strategies for Qualitative Research
  3. Goodarzi, A., Delvi Isfahan, M. (2020). Design and test a model for employees' mental absence. New research approaches in management science. Issue 13. Pp. 69-84. [in Persian].
  4. Gupta, P., & Singh, S. (2019). Withholding the Wandering Mind: Examining the Influence of Mindfulness on Employees Life Satisfaction and Job Involvement. OPUS: HR Journal, 10(1), 83. http://www.publishingindia.com/opus.
  5. Harrison, M. I. (2005). Diagnosing organizations: Methods, models, and processes (Vol. 8). 3rd edition.  SAGE Publications, Inc.
  6. Ishak, S. (2015). Career success studies: An examination of indicators, approach and underlying theories in literature. Science Journal of Business and Management, 3(6), 251-257.
  7. Johnson, A. Dey, S. Nguyen, H. (2020). A review and agenda for examining how technology-driven changes at work will impact workplace mental health and employee well-being. Australian Journal of Management, 45: 402-424.
  8. Keng, S.-L., Looi, P. S., Tan, E. L. Y., Yim, O.-S., San Lai, P., Chew, S. H., & Ebstein, R. P. (2020). Effects of Mindfulness-Based Stress Reduction on Psychological Symptoms and Telomere Length: A Randomized Active-Controlled Trial. Behavior Therapy, 51(6), .699-489 https://doi.org/10.1016/j.beth.2020.01.005.
  9. Lattie, E. G., Stiles-Shields, C., & Graham, A. K. (2022). An overview of and recommendations for more accessible digital mental health services. Nature Reviews Psychology, 1-14.
  10. Li, H., Wu, Y., Cao, D., & Wang, Y. (2021). Organizational mindfulness towards digital transformation as a prerequisite of information processing capability to achieve market agility. Journal of Business Research, 122, 700-712.
  11. Lievens, F., Lang, J. W., De Fruyt, F., Corstjens, J., Van de Vijver, M., & Bledow, R. (2018). The predictive power of people’s intraindividual variability across situations: Implementing whole trait theory in assessment. Journal of Applied Psychology, 103(7), 753.
  12. Maghareh Abed, M., Azadi, M., Dehghan, M. (2022). The effectiveness of mindfulness-based stress reduction program in a group manner on quality of life and job stress of emergency medical technicians. Bi-monthly Iranian Occupational Health Monthly, No. 1, p.1. [in Persian]
  13. Mason, F. (2018). Reduce stress based on dynamic presence in the moment (no mental absence) for changing work environments
  14. Mirzaei Tusi, S., Koohnavard, B., Zamanian, Z. (2022). Investigating shift work and mental workload on fatigue of intensive care unit nurses. Journal of Occupational Health Engineering, No. 2, pp. 41-49. [in Persian]
  15. Nadkarni, S. & Prügl, R. (2020). Digital transformation: a review, synthesis and opportunities for future research. Management Review Quarterly. https://doi.org/10.1007/s11301-020-00185-7
  16. Nübold, A., & Hülsheger, U. R. (2021). Personality states mediate the effect of a mindfulness intervention on employees’ work outcomes: A randomized controlled trial. European Journal of Personality, 35(4), 646–664.
  17. Olafsen, A. H., Niemiec, C. P., Deci, E. L., Halvari, H., Nilsen, E. R., & Williams, G. C. (2021). Mindfulness buffers the adverse impact of need frustration on employee outcomes: A self‐determination theory perspective. Journal of theoretical social psychology, 5(3), 283-296.
  18. Peschl, A. Schuth, N. (2022). Facing digital transformation with resilience – operational measures to strengthen the openness towards change. Procedia Computer Science, 200: 1237-1243.
  19. Rajabpour, I. (2021). The effect of mindfulness on job success: with the mediating role of adaptation and burnout. Management and Development Process Quarterly, No. 3, pp. 49-70. [in Persian]
  20. Rezaei Dizgah, M., Mehrabian, F., Janipour, M. (2019). The effect of emotional intelligence on job satisfaction with regard to the mediating role of burnout, emotional effort, emotional disharmony, depersonalization and lack of personal success in the staff of Guilan University of Medical Sciences. Journal of Occupational Health and Safety, No. 1, pp. 1-14. [in Persian]
  21. Rezaei Manesh, B., Rahimian, M., Sediri Javadi, A. (2022). The role of mindfulness in the workplace with respect to the mediating role of cognitive flexibility. Quarterly Journal of Organizational Behavior Studies, No. 1, pp. 127-153.
  22. Roemer, A., Sutton, A., & Medvedev, O. N. (2021). The role of dispositional mindfulness in employee readiness for change during the COVID-19 pandemic. Journal of Organizational Change Management, ahead-of-print (ahead-of-print). https://doi.org/10.1108/jocm-10-2020-0323
  23. Rostami, H., Fathi, A., Kheiri, A. (2020).  Evaluation of the effectiveness of mindfulness training in reducing aggression and increasing the mental health of soldiers. Iranian Journal of Health Education and Health Promotion, 7 (1) (25th, Spring 2009), pp. 109-117. [in Persian]
  24. Shahbaz, W., & Parker, J. (2021). Workplace mindfulness: An integrative review of antecedents, mediators, and moderators. Human Resource Management Review, 100849.
  25. Strauss, A., & Corbin, J. (1998). Grounded theory methodology. Handbook of qualitative research, 17, 273-85.
  26. Strauss, Anselm L., & Corbin, J. (1990). Basics of Qualitative Research: Grounded Theory Procedures and   Techniques, Sage
  27. Sutcliffe, K. M., Vogus, T. J., & Dane, E. (2016). Mindfulness in Organizations: A Cross-Level Review. Annual Review of Organizational Psychology and Organizational Behavior, 3(1), 55–81. https://doi.org/10.1146/annurevorgpsych-041015-062531
  1. Tenhiälä, A., Linna, A., von Bonsdorff, M., Pentti, J., Vahtera, J., Kivimäki, M., & Elovainio, M. (2013). Organizational justice, sickness absence and employee age. Journal of Managerial Psychology.
  1. Toniolo-Barrios, M., & Pitt, L. (2021). Mindfulness and the challenges of working from home in times of crisis. Business horizons, 64(2), 189-197.
  2. Truong, H. McLachlan, C. (2022). Analysis of Start-Up Digital Mental Health Platforms for Enterprise: Opportunities for Enhancing Communication between Managers and Employees. Sustainability, 14, 3929
  3. Verhoef, P. C., Broekhuizen, T., Bart, Y., Bhattacharya, A., Qi Dong, J., Fabian, N., & Haenlein, M. (2021). Digital transformation: A multidisciplinary reflection and research agenda. Journal of Business Research, 122, 889–901.
  4. Wang, X., Wen, X., Paşamehmetoğlu, A., & Guchait, P. (2021). Hospitality employee’s mindfulness and its impact on creativity and customer satisfaction: The moderating role of organizational error tolerance. International Journal of Hospitality Management, 94, 102846.
  5. Yang, X., Feng, Y., Meng, Y., & Qiu, Y. (2019). Career Adaptability, Work Engagement,            and             Employee Well-Being among             Chinese Employees: The Role of Guanxi. Frontiers in Psychology, 10(1), 1029. https://doi.org/10.3389/fpsyg.2019.01029.
  6. Zamanian, Z., Roshan Sarvestani, M., Sedaghati, M., Qatmiri, M., Koohnavard, B. (2016). Assessing the relationship between mental workload and job satisfaction of professors and university staff. Journal of Ergonomics, No. 4, pp. 1-10. [in Persian].
  7. Zarei, Sa., Arshad Hosseini, A. (2019). The effectiveness of mindfulness-based therapy on job stress and job self-efficacy of physical education educators. Journal of Sports Psychology Studies, pp. 45-60. [in Persian].
Journal of Digital Content Management
Volume 3, Issue 5
2022
Pages 249-266

Files

History

  • Receive Date: 30 April 2022
  • Revise Date: 06 May 2022
  • Accept Date: 26 May 2022

Share

How to cite

Statistics