Designing a Model of Human Resources Capabilities with an Emphasis on Digital Knowledge Management in Iran Oil Terminals Company

Vejdan Taleshmekael, Rahim; Hazrati, Morteza; Abbasi, Badri; Rezvani Chamanzamin, Mousa; Nasirzad, Mehran

doi:10.22054/dcm.2023.75903.1215

Document Type : Original Article

Authors

¹ Ph.D. Candidate ,Department of Public Administration (Human Resources), Astara Branch, Islamic Azad University,Astara, Iran

² Assistant Professor, Department of Management, Bandar Anzali Branch, Islamic Azad University, Bandar Anzali, Iran

³ Associate Professor, Public Administration, Dehaghan Branch, Islamic Azad University, Esfahan, Iran

⁴ Assistant professor ,Department of Management, Astara Branch, Islamic Azad University, Astara, Iran

⁵ Assistant professor,Department of Management, Astara branch, Islamic Azad University, Astara, Iran

https://doi.org/10.22054/dcm.2023.75903.1215

Abstract

Purpose: The main goal of this research is to design a model of human resource capabilities, with an emphasis on digital knowledge management, for Iran Oil Terminals Company.
Method: This research is descriptive-survey in terms of research design, cross-sectional in terms of time, and applied in terms of purpose. It is categorized as exploratory research. The statistical sample consisted of 20 professors and senior managers from the Ministry of Oil in the qualitative section and 100 managers and experts from Iran Oil Terminals Company in the quantitative section. Data collection in the qualitative part was conducted through interviews and data analysis techniques, while the quantitative section utilized questionnaires and structural equation modeling techniques.
Findings: The findings were categorized into 114 codes and 26 concepts, which were further grouped into three categories: human-behavioral capabilities, specialized-technical capabilities, and analytical capabilities. The research confirmed that the role of human resource capabilities in the growth and development of organizations is undeniable. It emphasized that human resources management must leverage this intra-organizational capital to foster organizational advancement and excellence. A lack of qualified human resources can be a significant reason for an organization's stagnation.
Conclusion: The analysis revealed that human resource capabilities, with an emphasis on digital knowledge management, encompass behavioral, specialized-technical, and analytical capabilities. Ultimately, a suitable model for human resource capabilities, emphasizing digital knowledge management, was proposed for Iran Oil Terminals Company. Human resource capability is valuable, rare, irreplaceable, and difficult to imitate; thus, it is essential for creating sustainable competitive advantages. Proper utilization of human resource capabilities can enhance organizational performance. This study took a process-oriented approach to propose an integrated model that comprehensively considers key variables such as human resource capability and knowledge management effectiveness.

Keywords

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International Journal of Digital Content Management

Designing a Model of Human Resources Capabilities with an Emphasis on Digital Knowledge Management in Iran Oil Terminals Company

References

References

Volume 6, Issue 10
January 2025
Pages 197-219

Designing a Model of Human Resources Capabilities with an Emphasis on Digital Knowledge Management in Iran Oil Terminals Company

References

References

Volume 6, Issue 10January 2025Pages 197-219

Volume 6, Issue 10
January 2025
Pages 197-219