Presenting the Proposed Model of Dynamic Knowledge Management in Iran's Government-Sponsored Organizations

Behjannat, Simin; Salvati, Adel; Jaber Ansari, Mohammadreza; Mahdieh, Omid

doi:10.22054/dcm.2023.71209.1173

Document Type : Original Article

Authors

¹ Ph.D. candidate in Public Administration, Department of Management, Sanandaj Branch, Islamic Azad University, Sanandaj, Iran

² Assistant Professor, Department of Management, Sanandaj Branch, Islamic Azad University, Sanandaj, Iran

³ Assistant Professor, Department of Management, Borujard Branch, Islamic Azad University, Borujard, Iran

⁴ Assistant Professor, Department of Management and Accounting, University of Zanjan, Zanjan, Iran

https://doi.org/10.22054/dcm.2023.71209.1173

Abstract

Purpose: The purpose of this research was to provide a model for dynamic knowledge management in Iranian government organizations.
Method: This research is applied in terms of purpose, survey-exploratory in terms of approach, and qualitative in terms of type. The statistical population of this research was a group of experts, including university professors, and senior managers of the Zanjan Province Industry, Mining and Trade Organization, and based on theoretical sampling, 11 of them were selected as a statistical sample and were interviewed. The approach adopted in this research to analyze the interviews was theme analysis.
Findings: The results of the research led to the presentation of a new model in the field of dynamic knowledge management in Iranian government organizations, including five main variables (including: promotional levers of dynamic knowledge management, intra-organizational factors of dynamic knowledge management, extra-organizational factors of dynamic knowledge management, executive levers of dynamic knowledge management, and expected consequences of dynamic knowledge management).
Conclusion: The results of this research showed that if dynamic knowledge management is implemented well in Iran's government organizations, it can be expected that organizational productivity and agility and the satisfaction of stakeholders will improve.

Keywords

References

Abdohinejad, P., & Hosseini, M. (2019). “Knowledge management strategy in organizations is a way to manifest organizational experiences”. In the third international conference on management, global trade, economics, finance and social sciences, Tehran.

Al-shamsi, O., & Ajmal, M. (2018). Critical factors for knowledge sharing in technology-intensive organizations: evidence from UAE service sector, Journal of Knowledge Management, 22 (2): 384-412.

Bratianu, C. (2019). A strategic view on the knowledge dynamics models used in knowledge management. In Tome, E., Cesario, F. & Soares, R.R. (Eds.). Proceedings of the 20th European Conference on Knowledge Management, Universidade Europeia de Lisboa, Lisbon, Portugal, 5-6 September 2019, 185-192.

Carrion, G.C., Navarro, J. G. C. & Jimenez, D. J. (2012). The Effect of Absorptive Capacity on Innovativeness: Context and Information Systems Capability as Catalysts. British Journal of Management, 23(1): 110-129.

Carrion, I. C., Landroguez, S. M. & Rodríguez, A. L. (2016). Critical Processes of Knowledge Management: An Approach Toward the Creation of Customer Value. Seville, Spain, University of Twente Conference Proceedings Repository,pp. 1-7.

Cho, T., & Korte, R. (2014). Managing knowledge performance: Testing the components of a knowledge management system on organizational performance. Asia Pacific Education Review,12(4): 1-15.

Cyr, S. & Wei Choo, C. (2010). "The individual and social dynamics of knowledge sharing: an exploratory study". Journal of Documentation, 66(6): 824-846.

Della Corte, V., Zamparelli, G. and Micera, R. (2013). "Innovation in tradition-based firms: dynamic knowledge for international competitiveness". European Journal of Innovation Management, 16 (4): 405-439.

Duvivier, Florence, Carine Peeters, and Anne-Wil Harzing. (2019). "Not all international assignments are created equal: HQ-subsidiary knowledge transfers patterns across types of assignments and types of knowledge".Journal of World Business, 54(3): 181-190.

Edvardsson, R.I., Oskarsson, K.G. (2011). "Knowledge management and value creation in service firms". Measuring Business Excellence, 15(4): 7-15.

Qobadi, S. (2015). Review and analysis of knowledge management and knowledge-based management in modern government management”.In the first international conference on new paradigms of business and organizational intelligence management, Tehran.

Golmohammadi, E. & Shahbazi, S. (2018). “The effect of knowledge management on the performance of companies: emphasizing the role of dynamic capabilities and social capital”. Standard and Quality Management Quarterly, 9(3):35-46.

Hakimi, f. (2018). “Investigating the impact of information technology support from knowledge management on business performance, the mediating role of dynamic capabilities”. Dynamic Knowledge Strategic Management Quarterly, 2(5): 147-172.

He, W., Zhang, W., Tian, X., Tao, R. & Akula, V. (2019). Identifying customer knowledge on social media through data analytics. Journal of Enterprise Information Management, 32(1): 152-169.

Hosseini, S. J., Rezaei Noor, J., Masoumi Kashani, M. H., & Akbari, A. (2021). “Evaluation of knowledge management in supply chain using EFQM framework and fuzzy multi-criteria decision making (FMADM) methods and multi-objective planning”. Industrial Management Studies,19(60): 193-235.

Ismailzadeh, M., & Poursarajian, D. (2012). “Presenting a conceptual model of applying knowledge management in small and medium-sized businesses with a dynamic approach (case study: Powish Sanat Raili Company)”. Management Improvement, 7(2): 31-54.

Karkhaneh, M. (2019). Obstacles and challenges facing the stabilization and establishment of knowledge management in government organizations, the 6th International Conference on Management and Accounting Sciences, Tehran.

Kejkaomanfard, A., Malekpour, L., & Haji Ghasemi, M. (2018). “The role of dynamic capabilities and customer knowledge in the effect of knowledge management capabilities on performance (research sample: Gas Company of Yazd province)”. strategic management of organizational knowledge, 2(5): 83-118.

Nissen, M.E. (2006) Harnessing knowledge dynamics: Principled organizational knowing and learning, IRM Press, London.

Nonaka, I. (1994). “A dynamic theory of organizational knowledge creation”. Organization Science, 5(1): 14-37.

Nouri Nesab, M., & Zafari, S. (2019). “Modern Public Administration”. In International Conference on Management, Humanities and Behavioral Sciences in Iran and the Islamic World, Karaj.

Oliva, F.L., Couto, M.H.G., Santos, R.F. & Bresciani, S. (2019). "The integration between knowledge management and dynamic capabilities in agile organizations". Management Decision, 57 (8): 1960-1979.

Piorkowski, B.A.., James, X.G. ., Richard David, E., & Nick, M. (2013). "A dynamic knowledge management framework for the high value manufacturing industry". International Journal of Production Research, 51(7): 2176–2185.

Rafiei Jezi, A. (2013). “A dynamic approach to the model and implementation solutions of knowledge management in modern organizations of the 21st century”.In International Conference on Accounting, Economics and Management, Tehran: Mali, Tehran.

Sanobar, N., Nasiri, H., & Golestani, H. (2014). Investigating the effect of knowledge management capability and dynamic capability on organizational performance”.In International Congress of Management, Economics and Business Development. Tabriz.

Sheikhi, M., Khazari, S. E., & Taheri Attar, G., & Namdarjoviimi, E. (2019). “Investigating the relationship between modern knowledge management and social capital with dynamic capabilities in the organization (case study, sports media employees in Isfahan province)”In 7th International Conference on Accounting, Management and Innovation in Business, Tehran.

Spanlis, A., MacBryde, J., & Dçrfler, V. (2021). "A dynamic model of knowledge management in innovative technology companies: a case from the energy sector". European Journal of Operational Research, 292( 2): 784-797.

Tubigi, M., & Alshawi, S. (2015). The impact of knowledge management processes on organisat ional performance: The case of the airline industry. Journal of Enterprise Information Management, 28(2): 167-185.

International Journal of Digital Content Management

Presenting the Proposed Model of Dynamic Knowledge Management in Iran's Government-Sponsored Organizations

References

References

Volume 5, Issue 9
July 2024
Pages 184-204

Presenting the Proposed Model of Dynamic Knowledge Management in Iran's Government-Sponsored Organizations

References

References

Volume 5, Issue 9July 2024Pages 184-204

Volume 5, Issue 9
July 2024
Pages 184-204